Category Archives: Services

interest rates and energy costs drive SME sentiment lower

Posted on July 11, 2023 Posted inFinancial Services, B2B, QN, TLTags:business priorities, CX articles & insights, market research, SME sentiment tracker, strategic planning

Updates to this research are published monthly. View previous wave. The latest wave of the SME Sentiment Tracker shows both positive and negative indicators in June. Notably, 37% of SME decision-makers reported a…

june 2023 new vehicle sales – tax time winners

Posted on July 7, 2023 Posted inAuto & Mobility, B2B, QN, TLTags:automotive news, automotive research, automotive trends, vfacts

June is always a strong month for new vehicles sales, with businesses looking to spend before the closure of the financial year and OEMs running promotions to incentivise consumer buyers…

sales records set in may, but economic uncertainty looms

Posted on June 9, 2023 Posted inAuto & Mobility, QN, TLTags:automotive news, automotive research, automotive trends, vfacts

May new vehicle sales landed at 105,694, increasing 28% from April (82,137 units), and making it the highest selling May in history (up 2,793 units from the previous record set…

39% of SMEs fearful of recession

Posted on June 6, 2023 Posted inFinancial Services, B2B, QN, TLTags:business priorities, CX articles & insights, market research, SME sentiment tracker, strategic planning

Updates to this research are published monthly. View previous wave. The latest wave of the SME Sentiment Tracker shows that despite slightly softer revenue and profit numbers, SME financial performance was relatively strong…

building brand perceptions over time

Posted on May 31, 2023 Posted inAuto & Mobility, QN, TLTags:automotive news, automotive research, automotive trends, vfacts

The automotive landscape is changing quickly, with existing brands struggling to maintain supply, and new brands entering the Australian market. This can be seen in the sales data, with significant…

digital strategies boosting australian exports

Posted on May 19, 2023 Posted inFinancial Services, B2B, QN, TLTags:business confidence, market research, Thought Leadership Research

The past few years have served as a vivid reminder of just how tightly woven the international tapestry of trade and interdependence really is. The economic aftershocks of the pandemic…

complete, connected and cloud: the 3 Cs for unlocking your data

Posted on May 9, 2023 Posted inTL, CX, Technology & TelcoTags:automation, Boomi, digital transformation, integration platform

Data is an organisation’s most valuable asset in today’s world, but without the means to harness its potential, many organisations are missing out on the opportunities it presents. Understanding how…

SMEs report stronger financials but recruitment activity stalls

Posted on May 5, 2023 Posted inFinancial Services, QN, TLTags:business priorities, CX articles & insights, market research, SME sentiment tracker, strategic planning

Updates to this research are published monthly. View previous wave. The latest wave of the SME Sentiment Tracker shows a significant improvement in financial performance in April 2023, following a slow start to the…

april 2023 new vehicle sales – what happened to the hybrids?

Posted on May 4, 2023 Posted inAuto & Mobility, QN, TLTags:automotive research

April new vehicle sales landed at 82,137 units, taking a dip from March (97,251 units), but still well up on April 2022 (81,065 units). This result is generally in line…

research shows a worrying lack of action towards responsible AI

Posted on May 4, 2023 Posted inTechnology & Telco, CX, QN, TLTags:press release

Australia risks falling behind on Artificial Intelligence (AI), with new research revealing that Australian businesses are slow to develop and use the technology responsibly. Key statistics: Now in its second…

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