Category Archives: Expertise

SMEs report stronger financials but recruitment activity stalls

Posted on May 5, 2023 Posted inFinancial Services, QN, TLTags:business priorities, CX articles & insights, market research, SME sentiment tracker, strategic planning

Updates to this research are published monthly. View previous wave. The latest wave of the SME Sentiment Tracker shows a significant improvement in financial performance in April 2023, following a slow start to the…

april 2023 new vehicle sales – what happened to the hybrids?

Posted on May 4, 2023 Posted inAuto & Mobility, QN, TLTags:automotive research

April new vehicle sales landed at 82,137 units, taking a dip from March (97,251 units), but still well up on April 2022 (81,065 units). This result is generally in line…

research shows a worrying lack of action towards responsible AI

Posted on May 4, 2023 Posted inTechnology & Telco, CX, QN, TLTags:press release

Australia risks falling behind on Artificial Intelligence (AI), with new research revealing that Australian businesses are slow to develop and use the technology responsibly. Key statistics: Now in its second…

the evolving nature of vehicle ownership

Posted on May 1, 2023 Posted inAuto & Mobility, QN, TLTags:automotive research

“Car ownership is dead! The future is shared!” “No more need for new cars sitting in dealership showrooms with bows on…” We regularly see articles expressing this sentiment, particularly in…

the future of aussie utes: will EVs take the wheel?

Posted on April 13, 2023 Posted inAuto & Mobility, QN, TLTags:automotive news, automotive research, Thought Leadership Research, vfacts

It is no secret that Aussies love utes. Whether it’s work or play, towing or off-roading, Australians love a car that can do it all. What does that mean in…

march 2023 new vehicle sales – a changing of the guard?

Posted on April 11, 2023 Posted inAuto & Mobility, B2B, QN, TLTags:automotive news, automotive research, Thought Leadership Research, vfacts

Monthly vehicle sales increased in March, up 12% from February as EVs and Chinese manufacturers continued their strong start to 2023. Despite this, it was still the weakest March in…

SMEs remain resilient despite fears of recession

Posted on April 4, 2023 Posted inFinancial Services, B2B, QN, TLTags:business priorities, CX articles & insights, market research, SME sentiment tracker, strategic planning

Updates to this research are published monthly. View previous wave. The latest wave of the SME Sentiment Tracker shows that despite significant challenges, all key performance indicators ticked upwards in March. One quarter…

running a successful car clinic

Posted on March 31, 2023 Posted inAuto & Mobility, QL, TLTags:automotive research, market research

In this explainer article we explore Car Clinics. breaking out the key steps involved, what it takes to ensure smooth operations on the day, and how we deliver robust insights…

purposeful partnerships: a change for the better

Posted on March 29, 2023 Posted inConsumer & Retail, QN, TLTags:business confidence, consumer confidence, Thought Leadership Research

Brand sponsorships are common in today’s world, but more than two years of riding the pandemic tidal wave has dramatically changed the landscape. Sports and entertainment cancellations worldwide meant marketers…

dealership servicing in a changing world

Posted on March 28, 2023 Posted inAuto & Mobility, CX, QNTags:automotive research, automotive trends, electric vehicles, market research, Thought Leadership Research, vfacts

The world of the automotive dealership is changing. Electric vehicles are driving significant market change, with many OEMs also using this as a trigger to review franchise arrangements or shift…

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