Category Archives: Consumer & Retail

Creating success for tomorrow

christmas spending to drop 11%, as consumers lean into sales

New research from Fifth Quadrant reveals Australians are tightening their Christmas spending budgets this year, but their enthusiasm for Boxing Day and New Year sales is on the rise. The…

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the trust crisis facing Australian FMCG 

Australian consumers are at a crossroads. With heightened awareness of health, sustainability, and ethical sourcing, they’re demanding more from their food and beverage choices than ever before. Recent data from…

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top food trends 2024: what is australia cooking? 

In the Top Food Trends of 2024, Australians have rediscovered their love for home cooking. This shift has led to a greater investment in culinary skills and wellness, with many…

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SME sentiment points to rise in unemployment

Updates to this research are published monthly. View previous wave The latest Fifth Quadrant SME Sentiment Tracker continues to report soft revenues in line with weak economic conditions.  33% report lower…

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SMEs in holding pattern amid interest rate speculation

Updates to this research are published monthly. View previous wave The latest findings from the Fifth Quadrant SME Sentiment Tracker reveal a slight weakening in year-on-year revenue, with 34% of SMEs…

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SME optimism cools as revenue & profitability soften

Updates to this research are published monthly. View previous wave. The latest wave of the Fifth Quadrant SME Sentiment Tracker reveals more measured sentiment in March, with revenue declining and expectations regarding lower…

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cashless confidence: SMEs embrace change with caution

In this third post in the series, we continue our exploration of Australia’s transition towards a cashless society. Following on from our previous posts looking at the overall shift to…

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building trust in Australian public services: the road to customer-centricity

Creating a positive and dynamic experience for customers of Australian public service organisations starts with trust. To earn it, public service providers should take a customer-centric approach which puts the…

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the journey to 3 million

Australia’s business sector has shown consistent growth over the years, reaching a total of 2,611,688 businesses by the end of 2023. Accordingly, we decided to take a look back over…

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SME outlook 2024: Australian business conditions spark cautious optimism amidst challenges

Following three years of pandemic-induced disruptions and volatility, Australian businesses experienced improved stability in 2023. However, as decision-makers look ahead to the new year, they express genuine concerns about uncertainty…

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